Customs Specialist

Job description

ViaEurope means smart Web-Apps & APIs combined with real warehouses, taking care of customs clearance for thousands of parcels each day, bringing products from all over the world to Europe!

ViaEurope is an e-logistics company born and raised in Amsterdam. Although we have been in the business of technology and logistics for five years already, the company still operates and grows with a start-up mindset. Technology is at the very core of ViaEurope’s strategy and is also behind our connected warehouses or e-HUBs which are located at Amsterdam Schiphol Airport, Liege Airport in Belgium, and Budapest in Hungary.

Within ViaEurope, our Operations Team is considered to be the heart of the organization. We have great pride and we ensure that our customers get the best value from our tech solutions by training and consulting with them during the entire logistic cycle. With the right people, we will expand our team even further as we scale up our business.

The Customs Specialist will be responsible for the day-to-day customs-related inquiries and help us to deliver reliable information on time to internal and external parties. In this role, you are expected to understand the logistics process and more in-depth customs process and administration so that you know where to search for information and act in the best way possible.

As teamwork is in our DNA, your daily work is never lonely! You will partner with other ViaEurope departments and external authorities on multiple customs inquiries, and also on improving departmental efficiencies to help meet company goals. Accurate communication and speed without compromising on quality will make you an excellent team member.


  • Take care of all customs clearance and customs control matters
  • Provide accurate and efficient support service to internal and external contacts
  • Check and answer inquiries about customs matters
  • Scan data and ensure that all your incidents and inspection are recorded correctly in our system
  • Take care of all additional involved administration work
  • Establish and maintain overall positive business and customer relationships


  • Working and thinking at a level of MBO-plus/ HBO level
  • Gained a professional certificate declarant
  • Minimum of 2 years relevant work experience as customs declarant
  • Good communication skills both oral and written
  • Service attitude towards team and customers
  • Problem solving, stress-resistant, and able to work under pressure.
  • Willingness for training and further education
  • Experience with customs software & general software such as MS-Office
  • Good command of Dutch and English language in word and writing – you will work daily in both languages

We work as a team and together we are responsible for our collective happiness. Therefore support, and care for each other as well as a safe environment for learning and sharing describe our teamwork.

About ViaEurope

We work in English and we believe that concise and effective written and verbal communication affects the quality of our work and defines a successful team. Also, one of ViaEurope's core values is to develop ourselves. ViaEurope boasts an education budget for conferences and online learning materials, so don't question yourself too much, we got your back!

About us

  • Start-up mindset that has a casual work environment and dress code
  • We believe that technology drives our business
  • Our team includes a diverse cultural background, currently spread through 7 time zones
  • We care for work-life balance and offer the flexibility to work from home and/or from our e-HUBs
  • Involvement: ability to participate in meetings, team building events, celebrations, and much more
  • Self-empowerment: we believe in people and therefore give space for own initiatives and self-development

Interview process

1. Get-to-know call with us
2. Expertise and Skills interview: a deep dive into your experience with the Operations Director and a Team Lead
We are very fast with our recruiting process!