Senior Customs Specialist (Liège, Belgium)

About ViaEurope

ViaEurope combines smart technology with operational excellence to simplify customs clearance for cross-border e-commerce. Every day, we process thousands of parcels arriving from all over the world and ensure they are cleared efficiently and compliantly before entering the European market.

Founded in Amsterdam, ViaEurope has grown into one of Europe's leading customs and e-commerce logistics providers. Our connected e-HUBs are located at Amsterdam Schiphol Airport, Liège Airport (Belgium), Budapest (Hungary) and Milan (Italy).

Technology is at the core of everything we do. Through our proprietary customs platform, automation, and integrated warehouse operations, we support some of the world's largest e-commerce platforms and logistics providers.

As our business continues to grow, we are looking for an experienced Senior Customs Specialist to strengthen our customs team in Liège, Belgium.

About the role

As Senior Customs Specialist, you will be the on-site customs expert within our Liège e-HUB. You will play a key role in ensuring that our customs operations remain fully compliant with Belgian and European customs legislation while acting as the primary point of contact for the Belgian Customs authorities during operational matters, inspections and authorisation-related activities.

You will work closely with our Compliance, Operations and Technology teams and maintain professional relationships with the Belgian Customs authorities. You will help ensure that customs controls, inspections and operational questions are handled efficiently and professionally.

This is a hands-on position where operational knowledge, sound judgement and practical problem-solving are equally important. You will have a visible role within the organisation and contribute directly to the continued development of our customs operations.

Your responsibilities

• Act as the on-site customs specialist for our Liège operation.

• Serve as the designated on-site representative during Customs visits and inspections ensuring professional communication with the Belgian Customs authorities and providing immediate operational support.

• Handle day-to-day customs operational matters and customs-related inquiries.

• Support customs inspections and coordinate customs controls.

• Liaise with Belgian Customs authorities in a professional and constructive manner.

• Ensure compliance with Belgian and European customs legislation and internal customs procedures.

• Monitor customs processes and identify opportunities for improvement.

• Support internal and external audits and customs authorisation requirements.

• Investigate customs incidents and coordinate corrective actions.

• Provide operational guidance and customs advice to warehouse and operations teams.

• Ensure accurate customs administration and record keeping.

• Work closely with the Compliance, Operations and Technology teams to continuously improve customs processes.

• Minimum of 3–5 years of experience in customs operations, customs compliance or customs brokerage.

• Preferably a customs training program recognised by the Belgian customs authorities or authority within the EU

• Experience as a Customs Declarant or Customs Specialist.

• Knowledge of the Union Customs Code (UCC) and Belgian customs legislation.

• Experience with customs authorisations, customs audits or customs controls is considered a strong advantage.

• Professional customs qualification is a plus.

• Experience within logistics, freight forwarding or e-commerce is preferred.

• Strong analytical and problem-solving skills.

• Strong communication and interpersonal skills.

• Experience with customs software and Microsoft Office.

• Fluent in English and French, both spoken and written. 

What you'll find at ViaEurope

At ViaEurope, we believe that technology and people go hand in hand.

You'll join an international team that values ownership, collaboration and continuous improvement. We encourage our people to take initiative, learn from each other and help shape the future of customs in cross-border e-commerce.

We offer:

• A challenging position within a fast-growing international company.

• A collaborative team with short communication lines.

• Training and professional development opportunities.

• A competitive salary and benefits package.

• The opportunity to work with one of Europe's leading customs technology companies.

Our culture

We work in English and strongly believe that clear and effective communication forms the foundation of successful teamwork.

Our people come from diverse cultural and professional backgrounds, creating an open and inclusive environment where different perspectives are valued. We believe in ownership, collaboration and continuous learning. Everyone is encouraged to contribute ideas, improve processes and develop professionally.

Teamwork is in our DNA. We support one another, share knowledge openly and create an environment where people feel safe to learn, grow and succeed together.

Why join ViaEurope?

The customs landscape is evolving rapidly, and so are we. At ViaEurope, you won't just be processing declarations, you'll help shape customs operations for one of Europe's leading e-commerce logistics providers.

You'll have the opportunity to work with cutting-edge customs technology, collaborate with experienced professionals across Europe, and play a key role in ensuring compliance for millions of international shipments each year.

If you're looking for a position where your customs expertise truly makes an impact, we'd love to hear from you.

Recruitment process

1. Introduction call with our HR team.

2. Interview with the Hiring Manager and Team Lead Compliance

3. Visit our Liège e-HUB, meet the team and experience our operations firsthand.

4. Final interview and offer.

Just like our operations, we move quickly. You can expect timely communication and an efficient recruitment process from start to finish.